Privacy Policy
At Insulated Garage Doors Chicago, we are committed to maintaining the privacy and security of your personal information. Our Privacy Policy is designed to ensure that your data is handled with the utmost care in accordance with various international privacy regulations, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Scope of this Policy
This policy is applicable to all users of our website https://insulated-garage-doors-chicago.easygaragefix.com, as well as its applications, services, and products. Please be aware that this privacy policy does not extend to any third-party platforms, applications, products, or services that may be accessed through our platform, each of which has its own privacy policies.
Interactions Covered by this Policy
Our Privacy Policy is in effect when you engage with us through various interactions, including:
- Using our applications and services as a registered user
- Visiting any of our websites linked to this Privacy Statement
- Communicating with us via newsletters, emails, calls, or text messages/SMS
Personal Data Collection
We collect and process personal data to provide and improve our services. The types of personal data we collect can include:
- Account details to manage your user experience
- Payment information for transaction processing
- Financial records for billing purposes
- Purchase history for service customization
- Mobile device identifiers for app functionality and improvements
- Location data to enhance location-based services
- Feedback to improve our products and services
- Social media information for community engagement and support
- Product details to offer tailored services and follow up on warranty or support issues
We gather this information from various sources, including user input, interactions with our services, and automated technologies. In some cases, we may also receive data from third parties, subject to their own privacy practices.
Cookies and Similar Technologies
Our website uses cookies to deliver a tailored user experience and for analytics purposes. These cookies can be categorized as:
- Strictly Necessary: Essential for the website to function properly
- Preference: Help remember your settings and preferences
- Analytics: Used to understand and improve user experience on our site
You have control over most non-essential cookies, which you can manage through our Cookie Manager.
Data Retention and Deletion
We retain personal data for no longer than necessary for the purposes for which it was collected, as required by law, or until you request its deletion. When the data is no longer needed, we either delete it or anonymize it.
Security Measures
To protect your personal data from unauthorized access and disclosure, we implement a range of security measures. This includes encrypted communication and the use of secure third-party processing services.
Children’s Privacy
Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from children in this age group.
Your Rights
Depending on where you reside, you may have certain rights regarding your personal data, including:
- Accessing your personal data
- Rectifying inaccurate personal data
- Requesting erasure of your personal data
- Restricting the processing of your personal data
- Data portability for data you have provided to us
- Objecting to certain types of processing
- Non-discrimination for exercising your privacy rights
- Filing an appeal or complaint regarding your privacy concerns
- Withdrawing consent where it has been given
To exercise these rights, please contact our privacy team with clear instructions and sufficient information to allow us to identify you.
Policy Modifications
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website for your review and acknowledgment.
Contact Information
For any inquiries, unsubscribe requests, or data-related matters, please reach out to us via email at [email protected] or through written correspondence at the address provided on our website. Our team is committed to addressing your concerns and ensuring your privacy is safeguarded.